Privacy Policy

1. Introduction

SpecMake ("we", "us", "our") operates the specmake.com website and document translation service. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

2. What We Collect

We collect the following information:

• Account information: Email address and password when you create an account.
• Uploaded documents: Technical spec sheets you upload for processing and translation.
• Usage data: Pipeline processing metadata (document type, language pairs, page count) for service operation and billing.
• Payment information: Handled entirely by Stripe. We store only your Stripe customer ID — never your card details.

3. How We Use Your Data

• Process and translate your uploaded documents.
• Maintain your account, document history, and glossary.
• Track usage against your plan limits.
• Send transactional emails related to your account (e.g., password resets).
• Monitor aggregate service performance and cost.

4. AI Processing

Your documents are processed using the Anthropic Claude API. Document content is sent to Anthropic's API for extraction, structuring, and translation. Anthropic's API does not use your data for model training. Refer to Anthropic's Privacy Policy for details on their data handling.

5. Data Storage & Security

Your data is stored in Supabase (PostgreSQL) hosted in the EU (Frankfurt, Germany). All data is encrypted in transit (TLS) and at rest. Row-level security ensures you can only access your own data.

6. Payments

All payment processing is handled by Stripe. We never receive or store your credit card number, expiration date, or CVC. We only store your Stripe customer ID to manage subscriptions and billing.

7. Cookies & Tracking

SpecMake does not use cookies for advertising or analytics. We use only essential cookies required for authentication (session tokens managed by Supabase Auth). We do not use any third-party tracking scripts or pixels.

8. Data Retention

Your documents and translations are retained for as long as your account is active. You can delete individual documents at any time from your dashboard. If you delete your account, all associated data (documents, translations, glossary entries, templates) is permanently deleted within 30 days.

9. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate data.
• Request deletion of your data.
• Export your data in a portable format.
• Object to or restrict processing of your data.
• Withdraw consent at any time.

To exercise any of these rights, contact us at the address below.

10. Third-Party Services

• Supabase: Database, authentication, and file storage (EU).
• Anthropic (Claude API): AI-powered document processing.
• Stripe: Payment processing.
• Vercel: Website hosting.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Continued use of the service after changes constitutes acceptance.

12. Contact

For privacy-related questions or to exercise your rights, contact us at: privacy@specmake.com